Cancellation Policy

Cancellation Policy: • Cancellations made with 48-24 hours notice will result in a 50% fee being retained • Cancellations made with less than 24 hours' notice will result in the full fee being retained • If your required forms are not submitted at least 48 hours prior to your appointment, this will be treated as a late cancellation. I appreciate your understanding that this policy protects my time and ensures all clients receive properly prepared sessions. • Packages must be used within six months unless agreed otherwise • Diagnostic tests are non-refundable once processed. If you need to return a test, it must be unopened and within 30 days Unless otherwise stated, packages must be used within 6 months.

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