Booking Terms and Cancellation Policy
On booking a consultation, you agree to my Terms of Engagement.
You will need to return, completed and signed, the Basic Information Form and Food and Drink Form, Adaptive Health Questionnaire and Food Diary to me at least 24 hours before our consultation for my preliminary analysis before our consultation. Would you please ensure they are filled in as thoroughly, especially including a food diary. Please be as honest and thorough as possible.
If the forms are not received or completed fully, I will have to cancel the consultation and reschedule until they are completed, and you may incur a late cancellation fee.
If you have any problems with the forms, please let me know, and I will do my best to assist.
If you need to cancel your appointment, wherever possible, this should be at least 48hours (working days) in advance. Please note I do not work weekends.
Cancellations within 48hours (working days) of the appointment the full appointment fee will be payable.
If you do not attend your booked appointment, the full appointment fee will be payable.
Exceptions may be made in cases of illness or emergency, where you let me know asap and rebook for an appointment within the month.